Shipping policy

Shipping Policy

Order Processing

Orders are typically processed within 1–3 business days after your order is placed. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Estimated Shipping Times

Estimated delivery times may vary depending on your location and carrier delays.

United States: 7–14 business days
International: 10–20 business days, if available

Please note that shipping times are estimates and do not include order processing time.

Shipping Confirmation & Tracking

Once your order ships, you will receive a tracking number by email. Tracking updates may take 24–72 hours to appear after the package has been scanned by the carrier.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address entered at checkout. If you notice an error, please contact us as soon as possible, and we will do our best to update the address before the order ships.

Delays

Occasionally, orders may be delayed due to high order volume, carrier issues, weather, holidays, customs processing, or other circumstances outside of our control. We appreciate your patience and will do our best to keep you updated.

Lost or Missing Packages

If your tracking shows that your package was delivered but you have not received it, please first check around your delivery area, with household members, neighbors, or your local carrier. If you still cannot locate your package, contact us and we will help investigate the issue.

International Orders

International customers may be responsible for customs fees, import duties, taxes, or other charges required by their country. These charges are not included in the product price or shipping cost and are the customer’s responsibility.